Possible formats
- Plain text or HTML.
- Word or spreadsheet.
- High-contrast or large-text copy.
- Transcript of video or audio.
- Description of a chart or map.
- Alternative table for a dashboard.
- Plain-language or screen-reader-compatible version.
No medical diagnosis required
A user does not need to disclose a diagnosis or health details to receive assistance. It is sufficient to describe the barrier and required format or outcome.
Priority and temporary solutions
Priority is given to barriers preventing complaints, privacy requests, essential information, or functions without alternatives. The Center may provide text, a table, direct link, or temporary assistance while remediation is underway.
Accessibility form
What happens next?
- Identify the page or function.
- Assess impact and priority.
- Provide an alternative where possible.
- Refer for technical or editorial review.
- Test the fix.
- Inform the user and document the issue.